Florida Institute of Technology

University College

University College
150 W. University Blvd.
Melbourne, FL 32901
Phone: (321) 674-8880
Fax: (321) 674-8392
uc@fit.edu

Florida Tech Blackboard Request for Assistance Form

Florida Tech's Blackboard support staff is available from 8 am to 5 pm, Monday through Friday.

Password Resets and TRACKS (email) Assistance
Technology Support Center, (321) 647-7284

Blackboard Student Assistance
Heather Havey, (321) 674-8881

Blackboard Faculty and Staff Technical Assistance
Ian Koss, (321) 674-8823

Blackboard Faculty Course Development Assistance
Sharon Ainsley, (321) 674-7255 - sainsley@fit.edu

Alternately, you can fill out the following form and a technical representative will get back with you as soon as possible.

Contact Information
Name
E-mail
Telephone
Description of Problem
Which Blackboard course are you having problems with?

Which Blackboard username are you using to log in?

Please describe your problem, request, or comment in detail in the space provided below. Please be sure to include information on any additional software you might be using:

Technical Information
What browser are you using?	Are you behind a firewall?

What operating system are you using?	What type of internet connection do you have?

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